Web design & websites
A fast, modern, mobile-friendly website that actually represents your business — built quickly using AI-assisted tooling, without cutting corners on quality or basic SEO.
- Mobile-first design
- Local SEO built in
- Fast to launch
Web design & AI automation for small business
A better website. AI that actually saves you time.
Most small business owners have heard the word "AI" a thousand times and still aren't sure what it means for them. We build fast, modern websites and set up practical AI automation — on Microsoft 365 or Google Workspace, the tools you probably already use — explained in plain English, with no ongoing contract.
- Project-based — no lock-in contracts
- Built on Microsoft 365 & Google Workspace
- Plain English, always
Local to Northern Sydney
Mount Colah
Hornsby
Ku-ring-gai
Central Coast (remote-friendly)
What we do
Three things. Done properly.
No bloated service lists — just the things that make the biggest difference to a small business.
AI automation
We set up practical AI that handles the repetitive stuff — replying to common questions, drafting documents, chasing follow-ups — using tools you already pay for, not a custom system only we can maintain.
- Microsoft 365 Copilot
- Power Automate
- Google Workspace (Gemini)
Cloud migration
Moving off an old on-prem setup, a mess of personal email accounts, or paper files? We migrate you properly to Microsoft 365 or Google Workspace, once — a project with a start and an end, not an ongoing bill.
- Email & file migration
- Microsoft 365
- Google Workspace
Who we help
Built around real local businesses.
A few examples of what this looks like in practice.
Financial & accounting businesses
A professional, trustworthy website plus automation for the admin that eats your week.
- Client intake forms that file themselves
- AI-drafted meeting summaries & follow-up emails
- Automated reminders for outstanding documents
Health & allied health providers
A clean, bookable website and lighter admin — general practice support, not clinical systems.
- Online booking & enquiry forms
- Automated appointment reminders to cut no-shows
- Digital patient intake forms
Tradies
A site that turns visitors into booked jobs, and automation so no lead slips through the cracks.
- Fast quote-request forms
- Missed-call & lead follow-up automation
- Automated quote & invoice reminders
See it in action
Example sites, built for these exact businesses.
Three fictional demo sites — a real preview of the quality bar, styled for a finance firm, an allied health clinic and a trades business.
Why Thomas IT
No jargon. No lock-in. No call centre.
Plain English
Every explanation is in real terms — what it does, what it costs, why it's worth it. No acronyms for their own sake.
One point of contact
You deal directly with the person doing the work — no tickets, no account managers, no chasing.
Project-based, not locked-in
Clear, fixed-scope projects with a defined end. No ongoing contract you're stuck with.
Built on what you trust
Microsoft 365 and Google Workspace — the platforms your business likely already runs on.
How it works
Simple, from first chat to launch.
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1
Chat
A free, no-obligation conversation about your business and what would actually help.
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2
Plan & quote
A clear, fixed-price proposal in plain English — no surprises, no hidden extras.
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3
Build
We get to work and keep you in the loop, with quick turnarounds using modern tooling.
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4
Launch & handover
You go live with everything explained and handed over — plus we're a phone call away if you ever want more.
Common questions
AI, explained without the buzzwords.
What does "AI automation" actually mean for my business?
In plain terms: getting the computer to do the repetitive, boring parts of your day automatically — drafting replies, chasing paperwork, answering common questions, summarising documents — using tools like Microsoft 365 Copilot or Google Workspace's Gemini. You keep making the decisions; the busywork just gets faster.
Do I need to already use Microsoft 365 or Google Workspace?
No. If you're already on one of them, we build on what you have. If you're not on either yet, cloud migration is one of our services — we'll help you move your email and files across properly, once, without the ongoing overhead of a full IT contract.
How long does a new website take?
Most small-business sites are ready in one to three weeks once we've agreed the content and design direction, thanks to modern AI-assisted development tools that speed up the build without cutting corners on quality.
Is this an ongoing IT support contract?
No — everything is project-based with a clear start and finish. There's no helpdesk, no monthly retainer and no lock-in. Once a website or automation is built, it's yours, and you can reach out any time if you want something added or changed.
Is my data safe?
We build on Microsoft and Google's own security tools rather than bolting on anything custom, so your data stays inside the platforms you already trust. For health and other sensitive-data businesses, we scope what's appropriate for a website and general admin automation — not clinical or regulated data handling.
Do you only work with businesses in Mount Colah & Hornsby?
Not at all — we're based there, and love working locally, but almost all of the work happens online regardless of location. We regularly work with businesses across Northern Sydney and the Central Coast.
About
A local, one-person operation — on purpose.
Thomas IT is a small, focused side business helping local small businesses get a genuinely good website and real, practical use out of AI — without the jargon, the big-agency price tag, or a contract you can't get out of.
Based in Mount Colah, proudly serving small businesses across Hornsby Shire, Northern Sydney and the Central Coast — most work happens remotely, with local, face-to-face availability when it helps.
Every project is hands-on and built using modern, AI-assisted development — so you get high-quality results, quickly, without paying for layers you don't need.
Let's talk- 1:1Personal service, always
- 365Microsoft & Google expertise
- 0Lock-in contracts
Get in touch
Tell us what you need.
Fill in the form and we'll get back to you, usually within one business day. Prefer email?